Support Center
We're here to help you on your journey
Last updated · December 4, 2025
Delivered instantly. Finish payment plus the guided onboarding—including your intake where required—and your personal report arrives on WhatsApp right away, not after a mystery window.
+91 86902 81136 · Renu (AI). She holds space for heartfelt questions along the journey. She doesn't replace the fulfilment desk.
renu@soulunionjourney.com · Human support (email). Delivery, billing, subscription, or dashboard access — real teammates reply by email.
For how we coach on boundaries and difficult dynamics (including when to pause contact), see our Journey Standards.
Support Hours
WhatsApp Support
Monday - Saturday
9:00 AM - 9:00 PM IST
Email Support
Available 24/7
Response within 24 hours
Emergency Support
For urgent matters
Use WhatsApp anytime
How We Can Help
Order Support
- Order status & tracking
- Report delivery issues
- Access to dashboard
- Invoice & receipts
Billing & Payments
- Payment issues
- Subscription management
- Refund requests
- Plan upgrades
Technical Support
- App troubleshooting
- Login issues
- WhatsApp delivery
- Account settings
Journey Guidance
- Program questions
- Ritual clarifications
- Progress tracking
- Coaching sessions
Frequently Asked Questions
Quick Links
Still Need Help?
Our support team is ready to assist you